{"id":2,"date":"2025-08-30T10:45:49","date_gmt":"2025-08-30T15:45:49","guid":{"rendered":"http:\/\/www.voipcitadel.com\/index.php\/about-us"},"modified":"2025-08-30T10:45:50","modified_gmt":"2025-08-30T15:45:50","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.voipcitadel.com\/index.php\/about-us","title":{"rendered":"About VoIP Citadel & The Telephone Techs"},"content":{"rendered":"

At VoIP Citadel and The Telephone Techs we are experienced, expert telecom professionals with a focus on modern VoIP technologies and driven by customer service.\u00a0 With expertise in everything VoIP, we provide professionally managed Tier 1 cloud phone systems, phone system support and telephony communication solutions for clients of all sizes, nationwide.<\/p>\n

Comprised of experienced professional Asterisk consultants and Telecommunications Engineers, VoIP Citadel & State Side IT provide sales, installation and technical support services for business telephone systems with a local focus on Texas and Oklahoma.\u00a0 We offer Asterisk support and consulting, Cloud Phone systems, SIP Trunks, Premise Phone Systems and VoIP services for a wide array of business communication needs. From small businesses to large enterprises, our decades of real world experience ensure our clients receive the absolute best in support, sales & implementation! We routinely engage and consult on a wide variety of VoIP implementations – from typical business phone systems and operations to migrating entire call centers to managed hosted call center environments.\u00a0 From installation of completely redundant VoIP systems to implementing gateways for maintaining legacy connectivity and much, much more.<\/p>\n

Our experience has proven how to achieve effective, stable and efficient use of Asterisk as a commercial PBX solution and toolkit.\u00a0 VoIP and SIP is more demanding and less forgiving than typical modalities in the Information Technology space, as a result a specialized skill set is require to achieve effective use of the technology – For example, the real-time nature of VoIP has a tendency to expose underlying problems on the network you didn’t even know were present!<\/p>\n

Proper expertise, which can only be acquired by experience<\/em>, is a necessity.<\/span><\/p>\n

The dedication and professionalism of our engineering staff allow State Side IT & VoIP Citadel to achieve a level of uncompromising customer service while maintaining a determined focus on customer satisfaction and results.<\/p>\n

Phones are a vital part of day to day business operations and we get it!\u00a0 With experience installing and maintaining everything from 5 phone hosted cloud systems to redundant Contact Centers with 500+ agents, VoIP Citadel and State Side IT have the experience needed to deliver on-time and within budget while exceeding your expectations.<\/strong><\/em><\/p>\n

If you would like to see how VoIP Citadel & State Side IT can help you leverage the efficiencies of a cloud PBX, implement new technologies to enhance your business, or help resolve your current VoIP support issue please Contact Us Today!<\/a><\/p>\n

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\n<\/span>VoIP Citadel & State Side IT<\/strong> have established industry alliances with:<\/p>\n\n\n\n\n\n\n
<\/a><\/td>\n<\/a><\/td>\n<\/tr>\n
\"Poly\"<\/a><\/td>\n\"FreePBX\"<\/a><\/td>\n<\/tr>\n
<\/td>\n<\/tr>\n
\"voip<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"

At VoIP Citadel and The Telephone Techs we are experienced, expert telecom professionals with a focus on modern VoIP technologies and driven by customer service.\u00a0 With expertise in everything VoIP, we provide professionally managed Tier 1 cloud phone systems, phone system support and telephony communication solutions for clients of all sizes, nationwide. Comprised of experienced […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":226,"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":3702,"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions\/3702"}],"wp:attachment":[{"href":"https:\/\/www.voipcitadel.com\/index.php\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}