Our Services

What do we offer and how can we help?

VoIP Citadel offers service ranging from basic IT infrastructure management to Asterisk and VoIP installations, maintenance, procurement, management and upgrades.

We routinely find ourselves assisting with an array of IT Tasks, from normal ‘day-to-day’ operations, to implementing a multi-tiered, redundant and fail proof onsite and offsite backup system, to acquiring, installing and managing an Asterisk VoIP system with various types of PSTN and/or SIP connectivity.

Our specialty is everything Asterisk & VoIP.

Due to the size and flexibility of our organization, we have the ability to be extremely competitive. When it comes to satisfaction and results, our experience speaks for itself. No job is too big or to small. For more information please Contact Us.

We can:

  • Assist in selecting & deploying VoIP & IP PBX hardware & software for your current needs, with a focus on ensuring scalability for the future
  • Provide local on-site as well as remote support, including monitoring, installation & repair services
  • Integrate your VoIP solution with technology such as CRM or pre-existing databases
  • Evaluate your existing network infrastructure to determine whether your environment is optimized to support VoIP
  • Help you leverage current technologies to maximize ROI while enhancing your organization’s effectiveness and profitability

             

Our Services

Our Specialities:

  • Asterisk
  • SIP
  • FreePBX
  • PBX in a Flash
  • Open Source
  • Polycom
  • Cisco
  • Sangoma
  • Xorcom
  • Rhino
  • Linksys
  • Snom
  • Edgewater
  • And much more...


IP PBX Features:

  • ACD
  • Remote Phones
  • Screen Pops
  • Call Monitoring & Recording
  • Unified Communications
  • Voicemail to E-Mail
  • Fax to E-Mail
  • Graphic & Interactive CDR
  • CRM Integration
  • DISA
  • Real Time Monitoring

 

Contact Us Today

If you are interested in more information about an Asterisk PBX, the features or products mentioned above, or would like to speak with us please contact us today.