Our Services

What do we offer and how can we help?

VoIP Citadel specializes in IP convergence with a focus on Open Source telephony, specifically Asterisk and it’s derivatives, such as FreePBX, PBXact, Thirdlane, and PBXInaFlash (…and more)!

We provide services ranging from complete VoIP installations to basic IT infrastructure management.  We can help with your maintenance, procurement, management and upgrades for all your IT systems.

We routinely find ourselves assisting with an array of IT Tasks, from normal ‘day-to-day’ operations, to implementing a multi-tiered, redundant and fail proof onsite and offsite Asterisk IP PBX with various types of PSTN or SIP connectivity.

Our specialty is everything Asterisk, VoIP and IP Telephones.

Due to the size and flexibility of our organization, we are able to maintain a level of uncompromised competitiveness while still providing a determined focus on customer service.

When it comes to satisfaction and results, our experience speaks for itself.

No job is too big or to small, For more information please Contact Us.

We can:

  • Assist in selecting & deploying VoIP & IP PBX hardware & software for your current needs, with a focus on ensuring scalability for the future
  • Provide local on-site as well as remote support, including monitoring, installation & repair services
  • Integrate your VoIP solution with technology such as CRM or pre-existing databases
  • Evaluate your existing network infrastructure to determine whether your environment is optimized to support VoIP
  • Help you leverage current technologies to maximize ROI while enhancing your organization’s effectiveness and profitability

Our Services

Our Specialities:

  • Asterisk
  • SIP
  • FreePBX
  • PBX in a Flash
  • Open Source
  • Polycom
  • Cisco
  • Sangoma
  • Xorcom
  • Rhino
  • Linksys
  • Snom
  • Edgewater
  • And much more...


IP PBX Features:

  • ACD
  • Remote Phones
  • Screen Pops
  • Call Monitoring & Recording
  • Unified Communications
  • Voicemail to E-Mail
  • Fax to E-Mail
  • Graphic & Interactive CDR
  • CRM Integration
  • DISA
  • Real Time Monitoring

 

Contact Us Today

If you are interested in more information about an Asterisk PBX, the features or products mentioned above, or would like to speak with us please contact us today.